Home visits are reserved for patients who are housebound or are too ill or incapacitated that they cannot come, or be brought, to the surgery. In almost all cases children can be brought to the surgery where we have the best conditions for examination. This is safer for your child, as urgent problems can be referred to hospital quickly. In most cases patients will be expected to come to the surgery.
If you need a home visit, please telephone the surgery before 10:00 if possible. This will help the doctors to plan their visits which will normally not be made until after morning surgery, with some visits being made in the afternoon. If you think the visit will not wait please advise the receptionist accordingly.
A doctor or nurse practitioner may telephone prior to visiting, to see how best we can address your problem. Please make sure that we have your up to date contact details. Occasionally the situation can be managed over the telephone, rather than necessitating a home visit. The doctor / nurse practitioner will advise you accordingly if they feel a home visit is now required.
The cost of travel to the surgery cannot be a consideration in requests for home visits so please ensure that you have a system whereby you can access transport by family, friends or taxi in an emergency.