Complaints/ Comments/ Compliments

We endeavour to provide and maintain a high standard of service at all times but if you should be unhappy with any aspect of our service, please contact the practice to discuss your concerns further.

Our complaints procedure is drawn-up in accordance with NHS guidelines and a copy is available from reception.

Similarly, we are always interested to hear comments and suggestions on how to improve the service we provide.

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Contact Us

Chapel Lane Surgery
13 Chapel Lane
Formby
Liverpool
Merseyside
L37 4DL
Tel: 01704 876 363
Fax: 01704 833 808