Welcome to Our Practice


FOR GUIDANCE ON USING ECONSULT PLEASE VISIT: https://econsult.net/primary-care 

eConsult is only available to use during Surgery hours 8:00am 6:30pm, Monday to Friday. 

Chapel Lane Surgery is located on Chapel Lane in Formby and covers patients in Formby, Freshfield, Hightown and Ince Blundell.

The Surgery is managed as a non-limited partnership between the clinicians within the practice. The partners are Dr D M Callow, Mrs K White, Dr E H Ball and Dr S E Lindsay.

The Chapel Lane Surgery partnership also manages and runs The Hollies Family Surgery on Elbow Lane.

Looking for an older news item that was previously featured on our homepage? It will have been moved to the news section at the bottom of the page.

Complaints form

Please note all complaints to the practice must be in writing. To aid this, we have produced a form which you can print, complete and return to reception. To save to your computer, please right click the link below and click save as.

Complaints Form

NHS - We're here to help you stay well this winter

NHS Cheshire and Merseyside have produced a winter healthcare leaflet for residents in Sefton. This leaflet contains healthcare advice information for the winter period, as well as signposting to relevant services in Sefton for support.

It covers topics such as: winter vaccines, keeping warm and well, support to keep active and connected, mental health support, preventing the spread of illness, where to get the right healthcare help, and NHS help with health costs.

Please click the link below to view this leaflet, or right click and "save as".

 Winter Healthcare Leaflet 2023

Zero Tolerance Statement

Please click here for information about our Zero Tolerance Statement and our policy regarding this.

Warm Spaces

Warm Spaces are places where people can gather for free in a warm, safe, welcoming place and maybe enjoy a hot drink and some company. They are heated, safe and friendly places where you can comfortably spend time reading, studying or chatting with others.

Please click here to view a leaflet for information on warm spaces available in Formby.

 Warm Spaces in Formby (Right click to save)

More information on warm spaces throughout Sefton available on:

Book Your Flu Vaccination

Please contact the Surgery if you are eligible to arrange an appointment for your flu jab.

COVID Pass / Recovery Certificate

Anybody needing to demonstrate your COVID-19 status, will need to get a NHS COVID Pass letter. This is not a document which the surgery can provide. Please call 119 and option 3 or click here to apply online. Thank you.

COVID Booster Vaccinations

The Surgery are not booking any Covid Booster Vaccinations. You will be notified by the NHS as to when you can book in for the vaccination. They are contacting patients via letter, email and SMS. 

For more information please visit: 


Or  call NHS 119

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Latest News

Zero Tolerance Statement

Zero Tolerance Statement

(11 Jan 2023)

We have seen an increase during recent weeks of our Reception teams suffering abuse from patients that is simply unacceptable. Please can we ask that we are all kind to each other and understand that we are all doing everything we can to see as many patients as possible. We thank you for being understanding during this unprecedented demand.

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Group A Strep (Strep A) - Know the Signs

Group A Strep (Strep A) - Know the Signs

(13 Dec 2022)

For parents or carers concerned about the recent reports about Group A Strep (also known as Strep A), NHS Cheshire and Merseyside have published important information on what you should look out for and when you should contact a health professional.

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Over 65 Flu Clinic 2022 - Saturday 17 Sep 2022

(31 Aug 2022)

Each year a free flu vaccine is offered to people who are age 65 years or over. We will be managing our flu clinics in a similar way as we did last year.  However, this year the clinic will be operated from Chapel Lane Surgery. Please read the news item for more information.

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National supply shortage of HRT medication

National supply shortage of HRT medication

(01 Jun 2022)

Important information for women who take HRT medication on prescription

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