Accessible InformationLast Updated: Tuesday, 21 March 2023
The Accessible Information Standard is mandatory for all organisations that provide NHS or adult social care, including NHS trusts and GP practices.
It ensures people with a disability or sensory loss can access and understand information – eg in large print or braille, or from a sign language interpreter.
What we do.
- Ask people if they have any information or communication needs, and find out how to meet their needs.
- Record those needs clearly and in a set way.
- Highlight or flag the person’s file or notes so it is clear that they have information or communication needs.
- Share people’s information and communication needs with other providers of NHS and adult social care, when they have consent to do so.
- Ensure people receive information that they can access and understand, and receive communication support if they need it.
Patients who the standard could apply to:
patients who have information or communication needs relating to a disability, impairment or sensory loss
parents and carers of those patients, where appropriate
people with visual impairments, who have some hearing or visual loss
people who are deafblind
people with a learning disability.